Train. Level up. Earn more.

Foundation module

• Chemical safety: what to mix, what never to mix, and correct dilution.
• Surface care for tile, hardwood, marble, granite and upholstery.
• Efficient room sequencing — top to bottom, dry to wet.
• Personal protective equipment and safe lifting.

Client experience module

• Professional arrival: greeting, walkthrough and expectation setting.
• Communicating delays honestly and early.
• Handling special requests and knowing when to decline politely.
• Closing the job: final walkthrough, photos and signature.

Specialist tracks

• Deep cleaning and post-construction handover.
• Airbnb turnover under time pressure, including linen and staging.
• Commercial and office cleaning after hours.
• Sanitisation protocols for kitchens and bathrooms.

Business skills

• Reading your earnings analytics and planning your week.
• Tracking expenses on supplies and transport.
• Building a five-star reputation that keeps clients rebooking.
• Managing M-Pesa payouts and saving for equipment.

Levels and rewards

Cleaners progress from Starter to Pro to Elite based on completed jobs, ratings and finished modules. Higher levels receive priority in dispatch, access to premium bookings and a featured position on public profiles.

How to join

Academy is free for every approved cleaner. Apply through Become a cleaner, complete verification, and the Foundation module unlocks in your Workspace.